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o Name: Melissa Newton
o Birthday: 11/23/79
o Hometown: Lancaster
o DiSC Profile: High D
o Title at Clark:
Planned Maintenance Administrator
o What is your role at Clark?
Coordinates Planned Maintenance Technicians through scheduling appointments with customers and managing billing and payroll
Married with one 16 year old daughter
o What are 3 words to describe CSG?
Growing, fun, busy
o What do you like most about CSG?
CSG’s family first approach and flexibility with life outside of work
o If you could switch your job with anyone else in the company who would it be?
Christa Witman, the Advantco Warranty Specialist. Melissa would like to switch jobs with her because she would enjoy working with different vendors and customers from across the country
o What is your wish list for the next 10 years with CSG?
Master Planned Maintenance responsibilities and cross train into different departments or roles
o What is your proudest moment at CSG?
When she fully understood how payroll and billing processes work, as well as when her to-do bin is empty
o What aspects of your job to you enjoy the most?
Completing and accomplishing the many tasks and daily duties she is assigned
o What’s your favorite quote?
“Practice makes perfect”
o If you had to eat one meal every day for the rest of your life, what would it be?
o If your house was burning down, what’s the first material thing you would save?
Pictures, since they are impossible to replace
o Tell us 3 things about yourself that most of us probably don’t know?
- Started riding Enola Rail Trail in Conestoga, a trail next to the river with great views
- She has been married 18 years in February
- Enjoys outdoor photography
o What did you want to be when you grew up?
A drug and alcohol counselor
o What do you want to try but never did?
Flying but, especially flying to Costa Rica
o What’s on your bucket list?
Road trip across the United States
o What’s the first thing you would buy if you won the lottery?
A big, luxurious house
o What’s your biggest pet peeve?
When people aren’t on time
o Do you have any phobias?
Snakes! snakes! and snakes!
o If you could have one superpower what would it be?
Talk to the dead
Poor foodservice equipment installation can affect food quality, safety, and can cost you thousands of dollars in repairs. In addition, if a new piece of equipment is malfunctioning due to improper installation, chances are the manufacturer will void your warranty. Make sure you are aware of the importance of monitoring the installation of your foodservice equipment.
Tony Hershey, Install Manager at Clark Service Group suggests that proper installation of foodservice equipment starts before you even purchase the unit. We stress that purchasing the right piece of equipment for the right job is key. Clark Service Group frequently encounters customers who have bought the equipment they want, while ignoring gas, voltage, and water connection requirements.
Failing to assess connection requirements forces you to return the piece of equipment; adding an unwanted layer of work and costs to an already expensive and somewhat stressful process. Paying attention to these minor, yet necessary details will get your installation process ‘ahead of the game.’
Even though proper installation is ultimately in the hands of the installer, there are actions a foodservice operator can take to prevent improper installation.
1. Select a CFESA (Commercial Food Equipment Service Association) certified company to install your unit.
· This ensures that your installation technician is certified and knowledgeable about the job they are completing.
2. Conduct a site inspection.
· This step prevents road blocks by identifying any potential problems.
· Consider the size of the equipment and how it will enter the building. Are the door and hallway dimensions large enough? Does the installation site have proper surface and drain requirements? Have you checked the manufactures specifications sheet, etc. ?
3. After the initial site visit, the technician should calibrate and assess the equipment for damage that may have occurred during shipment. This overview of the equipment supports food quality, safety, and also ensures the unit is energy efficient.
*Most equipment is not damaged during shipment, but instead damaged during installation. Making sure that you have the proper equipment to usher your unit into its new home is key to preventing damages.
4. Consider what should be done with the old piece of equipment. Some companies like Clark Service Group will remove the old piece of equipment for you. However, not all companies offer that service, so be sure to prep your old equipment for removal.
5. After the equipment has been installed, be sure to complete the manufacturer’s warranty card. Also, have the technician check the equipment for proper functioning and have them perform a demonstration on equipment use and care.
For a complete guide on foodservice equipment installation, please see the WebstaurantStore.com’s checklist.
Providing the food and beverage industry with installation, service, parts replacement and planned maintenance programs since 1971.