We are proud to present our Customer Satisfaction Coordinator, Cathleen Deehan-Fuller as this month's employee spotlight. She is always willing to help her fellow dispatchers even if all she has to offer is a smile. Her eye for detail and willingness to go above and beyond for her customers and technicians make her a valued member of our team. We appreciate everything she does and are confident that she will go far at Clark Service Group.
Name: Cathleen Deehan-Fuller DOB: 03/25 Hometown: Ephrata, PA Disc Profile: Pattern: Perfectionist High C- "Working conscientiously within existing circumstances to ensure quality and accuracy" Title: Customer Satisfaction Coordinator Family: Husband: Mark 3 Daughters: Jessica, Jennifer and Kaitlynne What is your role at CSG? I am the dispatcher for Philadelphia area Service Technicians. |
What are three words that describe CSG?
Reliable, Customer Oriented, Dependable
What do you like most about CSG?
The people I work with.
If you could switch jobs with anyone who would it be? Why?
Our Office Manager, Deb Jackson, everyone respects her, goes to her and listens to her. Now that’s power in the business.
What is your proudest moment at CSG?
It hasn’t happened yet. I’ve only been here 1 year.
What is your Favorite Quote?
“When it is dark enough, you can see the stars” – Ralph Waldo Emerson
If you had to eat one meal every day for the rest of your life, what would it be?
It would be Oreo cookies and milk.
What is your wish list for the next 10 years with CSG?
I wish to continue learning and advancing in the company.
What did you want to be when you grew up?
A corporate lawyer or a mom…
Well I got it half right.
What is your biggest pet peeve?
People who think they know everything. No one knows everything; we are always learning.
Do you have any phobias?
You name it and I have it. The biggest one is a phobia of the dark.
If you could have one super power, what would it be?
My Marvel Comics addicted kids told me I am already a super hero. They say my power is; knowing when they are doing something they shouldn’t be doing no matter where they are.
Reliable, Customer Oriented, Dependable
What do you like most about CSG?
The people I work with.
If you could switch jobs with anyone who would it be? Why?
Our Office Manager, Deb Jackson, everyone respects her, goes to her and listens to her. Now that’s power in the business.
What is your proudest moment at CSG?
It hasn’t happened yet. I’ve only been here 1 year.
What is your Favorite Quote?
“When it is dark enough, you can see the stars” – Ralph Waldo Emerson
If you had to eat one meal every day for the rest of your life, what would it be?
It would be Oreo cookies and milk.
What is your wish list for the next 10 years with CSG?
I wish to continue learning and advancing in the company.
What did you want to be when you grew up?
A corporate lawyer or a mom…
Well I got it half right.
What is your biggest pet peeve?
People who think they know everything. No one knows everything; we are always learning.
Do you have any phobias?
You name it and I have it. The biggest one is a phobia of the dark.
If you could have one super power, what would it be?
My Marvel Comics addicted kids told me I am already a super hero. They say my power is; knowing when they are doing something they shouldn’t be doing no matter where they are.